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T&C's and Privacy Policy

Terms & Conditions for Human & Animal Sessions:

All sessions are subject to availability in my calendar. Prices are subject to change, however I will endeavour to keep this website updated wherever possible. Please ensure you meet Liz Findlay on Zoom at the correct time as the session will still end on time and it would be a shame to miss out on a full session. The below mentioned Cancelation Policy is considered part of these Terms & Conditions.

You will be required to complete a consultation form that will be kept on file for my insurance records for a minimum of 7 years. Please be advised that all information and what happens during the sessions will be kept confidential and will only be disclosed to a 3rd party if the client gives permission in writing or those who are legally permitted to request the information, unless the well-being/welfare of the client/animal or others are of deep concern, Liz Findlay will contact next of kin or a professional as she sees fit. For children under 18 years of age, Liz Findlay requires the Legal Guardian’s permission in writing. All client details and session records will be kept digitally on a password protected computer and should the client request for these records to be deleted under GDPR, then the client forfeits all rights to take legal action against Liz Findlay and her practice.

Please note that Energy Healing is not a substitute for conventional medicine / veterinary care and so if you or your companion animal has a suspected medical condition, please seek professional medical advice first. For Animal Sessions, it is assumed that veterinary consent has already been obtained by the animal guardian before the Healing sessions takes place.

Cancellation Policy for Human & Animal Sessions:

The fee will be non-refundable for cancellations with less than 24 hours’ notice. Liz Findlay does appreciate that emergencies happen and so these can discusses. All sessions are to be paid for by the client in full and in advance of the scheduled session. Liz Findlay reserves the right to cancel any session for which payment has not been received by the time the session is scheduled to begin. Liz Findlay is happy to reschedule sessions for which payment is delayed for whatever reason. 

Terms & Conditions for Newsletter Subscription:

By subscribing to Liz Findlay’s newsletter you agree to receive emails from her. The aim of her newsletter service is to keep clients and visitors updated about her latest meditations, podcasts, webinars, resources, blog articles, and anything else that might be of interest within the realms of Liz’s business. The subscription to her newsletter service is not mandatory.

The frequency of the newsletter will be ad-hoc, with the aim to be no more than two per month.

Limited Liability: 

Liz Findlay reserves the sole right to either modify or discontinue the newsletter, at any time with or without notice to you. Liz Findlay will not be liable to you or any third party should she exercise such right. Any new features that augment or enhance the then-current services on this site shall also be subject to these terms of use. Liz Findlay reserves the sole right to unsubscribe users/ visitors from her newsletter service without notice. She will do so with any subscriber she deems registered with a fake email address.

Opting Out:

You may unsubscribe from the newsletter at any point by clicking the “unsubscribe” button at the bottom of any of the newsletter emails you receive from Liz Findlay. If you are unable to locate this, please complete the Contact Form on the “Contact” page of this website stating your email address and that you wish to be removed from the newsletter subscription. 

Website and Blog Disclaimer:

The information contained in this website is for general information purposes only. The information is provided by Liz Findlay, and while we endeavour to keep the information up to date and correct, Liz Findlay makes no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk and Liz Findlay encourages you to do your own research before making changes to your or your companion animal’s nutrition, routine and wellbeing regime.

In no event will Liz Findlay be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website.

Every effort is made to keep the website up and running smoothly. However, Liz Findlay takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond her control.

Links to other websites:

This website and Liz Findlay’s blog might contain links to other external websites that might be of interest. However, once you have used these links to leave this site, you should note that Liz Findlay does not have any control over other external websites. Therefore, she cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question. Liz Findlay does not have control over the nature, content and availability of external sites. The inclusion of any links to external sites does not necessarily imply a recommendation or endorsement of the views expressed within the other external sites.

Privacy Policy:

This privacy policy sets out how your information is used and protected when you use this website.

What might be collected:

  • contact information including email address for newsletter purposes and session bookings

  • demographic information such as preferences and interests

  • other information relevant to customer surveys and/or offers

What is done with the information gathered:

It may be used to customise the website according to your interest.

Information is required to understand your needs and provide you with a better service, and in particular for the following reasons:

  • to improve products and services.

  • to send promotional emails about new products, special offers or other information which you may find interesting using the email address which you have provided only when signing up to our newsletter. Your email address will not be saved to a mailing list if you have only filled in the contact form to make an enquiry about a session.


In order to prevent unauthorised access or disclosure, suitable physical, electronic and managerial procedures to safeguard and secure the information collected on this website have been put in place. WordPress (the website builder used by Liz Findlay) uses cryptography hash functions to protect your information. Furthermore, Liz Findlay has done her utmost to ensure all methods of data-collection are GDPR compliant.

How cookies are used:

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences. This website uses the default cookies by WordPress, the website builder.

Occasionally traffic log cookies are used for statistical analysis purposes only in order to see which pages are being visited the most.

Overall, cookies help to provide you with a better website, by enabling monitoring of which pages you find useful and which you do not. A cookie do not give access to your computer or any information about you, other than the data you choose to share.


You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Liz Findlay will not sell, distribute or lease your personal information to third parties unless she has your permission or is required by law to do so.

You may request details of personal information which is held about you under the Data Protection Act 1998. A small fee will be payable to Liz Findlay. If you would like a copy of the information held, please complete the contact form.

If you believe that any information held about you is incorrect or incomplete, please notify Liz Findlay as soon as possible, using the contact form on the “Contact” page of this website. 

Liz Findlay reserves the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If material changes are made to this policy, notification will be here on this page of this website that it has been updated, so that you are aware of what information is collected, how it is used, and under what circumstances, if any, it is used or disclosed.